‘Fred’ Award Winners Recognized
The two newest “Fred Award” winners in District 50 do their work behind the scenes, but without them, things would fall apart pretty quickly.
IT employees Mark Hanson and Jeff Miller were recognized by the Board of Education last week as the first “Fred Award” winners of this 2015-16 school year.
The “Fred Award” was created last year as a way to honor Education Support Professionals across the district. It’s named after a mailman profiled in the book The Fred Factor who consistently did more than his job description required.
Mark Hanson was nominated for his customer service dedication, promptness in answering e-mails and his positive attitude on the phone.
His nomination letter spoke specifically to his efforts in the helping the District install its new copier system and update the fax system: “Many times in this process, Mark was sending e-mails late at night as well as on the weekends keeping everyone up to date on the status of our faxing capabilities. I know that at times during this process it had to have been frustrating and difficult, but I never heard it in his voice.”
Jeff Miller was nominated as someone who is always quick to help with any problem. “Jeff truly goes above and beyond to keep us working in technology land,” the nomination letter said. “He is patient, he listens and helps me learn to fix problems. Empowering others is leadership at its best!”
If you would like to acknowledge someone who provides excellent customer service, go to Fred@adams50.org to write your nomination. Continue to read the Insider for updates on future winners.
Posted September 28, 2015