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FRED Award Winners are Recognized for their Kindness and Customer Service

Shawn Woodruff and Lisa Morley were honored as the second recipients of the WPS FRED Award for the 2018-19 school year. The Board of Education recognized them on Dec. 11, 2018 at its regular board meeting for their consistently positive attitudes and unwavering help to others.

“We had over 12 nominations for the quarter.” Said Mike Lynch, Director of Secondary Education & Professional Development. “It was just delightful to see how many people are being deliberate to recognize not just kindness, but positive customer service.”

The FRED Award, which is given out quarterly, is named after a Colorado mailman profiled in the book The Fred Factor written by author Mark Sanborn. The national bestseller explains that “passion in your work and life can turn the ordinary into the extraordinary.”

In addition to being recognized at the Board of Education meeting, the recipients received a copy of the book The Fred Factor, a lapel pin and an engraved trophy.

Below are excerpts from their nomination letters:

shawn woodruff and heather mcguire with the BOE Shawn Woodruff
Title I Coach at Westminster Public Schools

“Shawn Woodruff consistently goes above and beyond. This year has brought about a new challenge at TKE, many new teachers and no full-time coach in the building. I emailed Shawn to ask if she had ideas on how I could support so many new teachers at once. She didn’t skip a beat and said, ‘I will head your way to help, when are you available to talk?’ From that day on, she has been at Tennyson Knolls weekly supporting our new teachers, planning with them, and training them on Wonders, finding resources, making anchor charts, the list goes on and on. Often, Shawn is pulling up at Tennyson Knolls elementary at 6 a.m. and I have seen her working until 6 p.m. on a Friday. In addition to the above, Shawn has been a valuable teammate, as she has been working with our AdvancEd coach and myself to provide all staff members feedback. She has been a huge asset to the staff and students of Tennyson Knolls Elementary as well as other schools in the district.” -Heather McGuire, principal at Tennyson Knolls Elementary


lisa morley and lori rinkoff with the BOE

Lisa Morley
Executive Assistant to the Superintendent

“As we prepare for all school field trips, a huge need for parent volunteers arises. Lisa has been processing volunteer applications like a champion. I have given her last-minute requests at all hours of the day or night and phone calls from angry people. She has handled it all with a happy attitude and a speedy response. She is always a joy to talk to. She handled our crazy rush of background checks while transitioning to her new position as a secretary to the superintendent and training her replacement. She has grown great flexibility and amazing customer service. I know she will be a superstar in her new position as well!” -Lori Rinkoff, office assistant at Mesa Elementary 



If you would like to acknowledge a WPS employee who provides excellent customer service, please send a message to to enter your nomination. Continue to read What’s Up WPS for updates and to see future winners.